Don’t have a smartphone? You can create an account online from the benefits section of the My Total Rewards site.
Get up to 50% of your earned wages 1 before payday and choose how to use them. You can transfer wages to your bank or card, pickup cash, or pay a bill, whether you’re using Payactiv on your phone or computer.
When you link your bank or cards, Payactiv spending insights can help you build good spending habits.
Set money aside each paycheck to help you reach your saving goals.
Your worked hours turn into accessible wages with Payactiv
Use wages to pay for what you need – there are no fees with instant transfer to a Payactiv Visa® Card, or with next-day transfers to your bank account or debit card
On payday, the wages will be accounted for on your paycheck
Payactiv gives you access to the money you worked for but haven’t been paid yet. The money you access is then accounted for in your next paycheck, giving you the flexibility to pay for things on your own schedule.
You can get early access to a maximum of 50% of your earned wages, up to $750. Please note, this does not include any commissions earned.
Your earned wages are a percentage of your estimated net wages (gross wages minus estimated taxes and other deductions). For example, if you have earned $500 gross wages. We estimate 10% will go towards taxes, giving you $450. We then give you 50% of this estimated net for an available balance of $225.
Remember, the Payactiv card is not your Macy’s, Inc. paycard.
Your accessible EWA balance is a percentage of your estimated net wages (gross wages minus estimated taxes and other deductions).
All you need is your name, phone number, and employee ID!
It’s free to transfer your earned wages to a bank account (1-3 business days) or to your Payactiv Visa® Card* (same-day). It is also free to apply your earned wages toward an Uber ride or bills in the Payactiv app. Other expedited disbursement options are available for $1.75 or less.
Transfers to bank accounts and other debit/prepaid cards are completed within 48 hours. However, if you select a Walmart cash pick up or an instant transfer to a bank account/debit card, the money is available immediately. Transactions made after 12:50 p.m. EST Monday – Friday, are processed the next business day.
Money you have accessed early will show as an “Earned Wage Access” on your paycheck.
It’s possible that Payactiv hasn’t received your hours. That information is usually shared at the end of each day, but if you continue to see an incorrect accessible amount, please check your time clockings or contact your People Leader to make sure your hours were recorded correctly.
Yes! Payactiv is compatible with most debit, prepaid, and payroll cards.
There is no catch! It’s just your money in your hands. It’s not a loan and has no hidden fees. Ever.
You can download the Payactiv app from the Apple/Google stores. Once downloaded, just:
And that’s it! From there, feel free to explore the app, where you can link your bank account, use our financial tools, and more. Welcome to Payactiv!
If you’re on a computer, just head to My Total Rewards on My IN-SITE and walk through the same flow from your computer!
Questions about Payactiv? Need help signing up? Payactiv Customer Services representatives are available 24 hours a day, 7 days a week:
© 2025 Payactiv, Inc. All Rights Reserved.
1.877.937.6966 | www.payactiv.com/help
* The Payactiv Visa® Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. You should consult your Cardholder Agreement and the Fee Schedule at Payactiv.com/card411. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 1-877-747-5862, 24 hours a day, 7 days a week.
1 Accessible earned wage balance is capped at a percentage of gross income to ensure enough is reserved to cover taxes and all needed deductions, as well as a customizable maximum for the amount that can be accessed during each pay period.