Last updated June 4, 2024
Payactiv created earned wage access (“EWA”) in 2012 to provide workers with faster access to their earned wages. On average, American families pay $200 per month in costs associated with paycheck delay, including interest on small dollar or payday loans, credit card charges and overdraft fees. Over the years, Payactiv’s EWA solution and other livelihood benefits have saved workers millions by avoiding such costs, and by putting employees first.
As a Certified B-Corp, consumer protection is in our DNA.
As a Public Benefit Corporation and Certified B-Corp, consumer protection and social responsibility are at the heart of Payactiv’s mission. That is why the Payactiv model is the lowest cost to the user with not one but five fee-free options, relies on payroll integration for true earned wage verification, provides non-recourse factoring to protect workers, and offers transparency in deductions so that employers and employees have complete visibility. Simply put, compliance is at the core of the Payactiv platform.
Payactiv is the compliance leader, putting fairness, transparency and safety first.
We believe that all EWA programs should adhere to 3 basic principles:
Payactiv is the only EWA provider that meets these standards.
As a Certified B Corp, fairness is in our DNA. Payactiv’s standard EWA programs (including 1-3 day ACH, Uber, Amazon, and Bill Pay) are entirely free to both the user and the employer. Users with direct deposit of at least $200 to a Payactiv Card1 can also access their earned wages instantly for free. Users only pay for expedited delivery to Payactiv cards without direct deposit, third party debit cards or to pick up cash at Walmart2. The program is transparent, and Payactiv imposes no other fees (including recurring or late fees), or interest. There is no forced bank account, no credit reporting, and no collections activity.
Payactiv relies on payroll data to verify earnings. We do not engage in underwriting or risk decisioning, or any other lending activity.
Payactiv’s EWA program is strictly employer-based, meaning it is only available to employees of Payactiv clients. By relying on verified payroll data, Payactiv does not rely on proxy data to estimate an individual’s earnings. We see the same data the employer sees.
Payactiv uses factoring to purchase a receivable from the employee, meaning no debt is created and the transaction is non-recourse. Factoring is recognized in every US jurisdiction.
EWA payments are settled through a payroll deduction which promotes transparency by providing a written line-item on the user’s paystub, and Payactiv always obtains written authorization to request a deduction. Such written authorizations are recognized in all 50 states.3
Once an employer activates with Payactiv, eligible employees can download the Payactiv app for free and create a profile. Payactiv verifies the employee’s eligibility, and users agree to Payactiv’s Terms and Conditions, Privacy Policy, EFTA disclosure, and e-sign Agreement.
Once enrolled, the user gains the ability to view and access a portion of their earned wages, and utilize a number of livelihood solutions, including savings tools, messaging (depending on availability), as well as curated discounts (e.g., movie tickets, gas, prescriptions, and car insurance), financial counseling, seamless Uber and Amazon integrations, an ATM locator, and other features.
Payactiv always obtains written consent for a payroll deduction for the employee’s benefit.
As stated in our user Terms & Conditions, Payactiv self-funds all EWA payments. The funds are provided to the user through a factoring transaction: essentially, the sale (by the employee, to Payactiv) of a present right in the future receivable representing that portion of the employee’s earned but unpaid wages. Because the employer is not a party to this private transaction, no payroll processing or wage advance requirements are triggered.
Payactiv introduced factoring to consumer EWA.
Payactiv refers to this structure as a “Factored Future Received Wage Payment,” or “FFRWP.” As discussed below, the benefit of factoring is to allow a non-recourse structure in which no debt is created between Payactiv and the user. Payactiv purchases a receivable, and obtains the right to request a deduction from the employer in the amount of that receivable. Importantly for consumer regulatory purposes, Payactiv assumes the risk associated with non-receipt of that receivable.
Payactiv’s Terms and Conditions confirm that the EWA transaction is non-recourse, does not constitute an extension of credit or create a debt, and is not an assignment of wages.
To be clear, Payactiv does not engage in underwriting, lending, “wage discounting” (the unlawful practice of charging employees to receive their paycheck), or credit reporting, and we never charge interest, recurring fees, or late fees. Payactiv unambiguously waives and disclaims any right to pursue collection or legal remedies against the user in the event of a failure to recoup EWA amounts except in the unlikely event of fraud. Payactiv has never engaged in collection activity or litigation against a user in the event of non-settlement.
Payactiv always makes its written deduction authorizations available to employer clients in the unlikely event of a dispute.
Payactiv’s EWA program is carefully designed to comply with consumer protection standards as well as state and federal wage and labor laws.
Payactiv supports a regulatory approach that recognizes EWA as a new financial product and sets basic ground rules and consumer protections applicable to all providers in the space. We believe that regulators throughout the country will continue to embrace responsible, payroll-based EWA business models and share Payactiv’s desire to establish basic consumer protection standards in the industry.
Payactiv strongly supported Nevada’s first-in-the-country earned wage access (EWA) bill, a bipartisan effort that creates numerous consumer protections and confirms EWA is not a loan.9 Instead of forcing EWA into ill-fitting legacy regulatory frameworks, Nevada legislators created a new license tailored to EWA providers. In doing so, they recognize EWA as a new, innovative technology that benefits thousands of workers across the state. The legislation, which was signed on June 13, 2023, creates a number of consumer protections and differentiates between employer-integrated and direct-to-consumer providers. It ensures that EWA is non-recourse and there are no credit impacts or underwriting. The legislation also creates new protections on fees for consumers, including requiring a free option for consumers and ensuring there are no late fees, penalties, or interest in EWA transactions.
Payactiv likewise supported the entry of EWA bills into law on July 6, 2023 in Missouri, March 21, 2024 in Wisconsin, April 19, 2024 in Kansas, and May 21, 2024 in South Carolina, respectively.10 The Missouri bill establishes a registration system for EWA providers in Missouri, confirms EWA is not a credit product, and creates a number of important consumer protections for Missourians. The Wisconsin, Kansas, and South Carolina bills received wide bipartisan support, create a new license for EWA providers, and encode existing best practices that make EWA a pro-worker, consumer-friendly product. Payactiv became a registered EWA provider in Missouri on August 28, 2023 and is working to become a licensed EWA provider in Nevada, Wisconsin, Kansas, and South Carolina.
Payactiv also led legislative efforts in California and New Jersey that would recognize employer-based EWA and establish basic guardrails for employees. The State of California announced finalized regulations for the earned wage access (EWA) industry in October 2024. Payactiv’s existing service model is fully compliant with these regulations, and we are proud to continue providing our users with the EWA services they value without changes or interruptions. Payactiv looks forward to continue leading legislative and regulatory efforts on behalf of our valued clients and users who rely on EWA to achieve financial wellness and greater satisfaction at their workplace.
Payactiv supports efforts to recognize and regulate EWA as a non-lending consumer product.
Neither the employer nor employee are liable if there are insufficient funds to deduct on payday. On rare occasions, the EWA amount, and applicable fees, cannot be fully settled through a payroll deduction because the employee received insufficient net wages due to wage garnishment, lien, or other deductions. Payactiv’s Program Terms and Conditions provide that Payactiv may re-present such a failed deduction on subsequent paydays if necessary, but neither the employee nor the employer have any independent obligation to repay Payactiv if the attempted deduction or debit fails due to the unavailability of funds.
In addition, there is no inability-to-pay risk with Payactiv EWA transactions. Any risk an employee’s next paycheck will be insufficient to settle the EWA transaction is borne entirely by Payactiv, not the employee. Further, an employee may revoke their deduction authorization without any fee.
Payactiv relies on factoring to provide cash without a loan or credit.
Payactiv obtains written consent from employees each time they perform an EWA transaction and authorize a corresponding payroll deduction. Payactiv’s deduction model not only complies with state and federal wage and labor laws, but maximizes clarity and efficiency for both the employer and employee. As discussed above, regulators and legislators have expressed a clear preference for settling EWA transactions by payroll deduction.
Payactiv relies on factoring to provide cash without a loan or credit.
Most states permit deductions from an employee’s wages so long as the deduction is authorized in writing. Payactiv always obtains written consent to process payroll deductions. As a result, the Payactiv model is compliant in the states that require such written consent by the employee (e.g., CA, CO, IN, KS, KY, MA, MN, MI, MO, NJ, NY, SC, VT, WI, WY).14
Other states that impose additional requirements still allow a deduction for the type of services provided by Payactiv. For example, Missouri permits deductions for “goods or services” voluntarily received by the employee “for the private benefit of the employee,”15 and Massachusetts allows deductions deemed a “valid set-off.”16 Accordingly, a voluntary deduction from an employee’s wages is allowed for the employee’s early access to those same wages. Such deductions are also permissible under the Federal Fair Labor Standards Act (“FLSA”).17
Authorized deductions for EWA transactions do not trigger wage assignment or wage discounting laws.
In general, a wage assignment occurs when the employee pledges future earnings against a present debt obligation. In other words, an assignment of wages provides collateral for an underlying loan or credit transaction, giving the lender a right to seize wages in the event of a default. Some states prohibit wage assignments because they can be associated with abusive lending practices and harmful consequences for the employee, like sacrificing an entire paycheck to cover a debt.18 These concerns are not an issue with the Payactiv model, which does not rely on a wage assignment.
Statutes governing wage assignment transactions usually focus on whether the debtor “assigns future wages to the creditor in the event of default.”19 Payactiv does not do this: we do not issue debt, deal in unearned/future wages, or most importantly, reserve recourse rights against the user.
Payactiv’s Terms & Conditions confirm these principles, and disclaim any wage assignment or debt of any kind.
“You have not assigned, transferred or conveyed your wages from employer or any part thereof. Payactiv has no right to assert a claim against you or employer with respect to your wages and has no rights, title or interest in, to or under your wages…. An FFRWP is not a credit transaction and there is no interest charged….Payactiv will not engage in any collection activity or credit reporting.” – Payactiv Terms & Conditions
Payactiv’s EWA program also does not trigger “wage discounting” laws, which generally prohibit employers from imposing conditions or obstacles which interfere with or prevent an employee from promptly receiving their due wages. To the contrary, Payactiv does just the opposite, eliminating obstacles that interfere with or prevent an employee from promptly receiving their earned wages. To be clear, Payactiv does not act as a payroll provider, and does not discharge the employer’s wage payment obligations; employees are never required to utilize the benefit or pay a fee to obtain their wages.
Employees can always receive their paycheck at no cost through the normal payroll channel.
Federal tax law requires employers to withhold certain items from employees’ wages and comply with other income tax requirements when they pay their employees. The employer’s withholdings obligations are not triggered by Payactiv’s EWA program because Payactiv does not disburse wages themselves to EWA recipients. Instead, Payactiv purchases a right to a future receivable from the employee, and, in exchange, the employee receives the value of the future receivable — the EWA amount. As for the employer, it is not a party to this factoring transaction between Payactiv and the employee, nor is the employer advancing unearned wages, which the IRS has treated as taxable compensation, for services yet to be performed by the employee.
On payday, the entire wage payment is calculated by the employer and disbursed: Payactiv collects a portion of the wage payment through a deduction file submitted to the employer pursuant to Payactiv’s agreements with both the employer and the employee (end-user). From the employer’s perspective, withholdings are calculated based on the entire wage payment amount as normal, including any amount disbursed to Payactiv. The earlier EWA payment does not involve an employment relationship and is not an actual payment of wages.
Accordingly, the employer is not required to process withholdings any differently with Payactiv.
Payactiv’s commitment to compliance is further bolstered by its dedication to securing employee information. Using state of the art technology, Payactiv adheres to the strictest possible data security standards in order to safeguard employee information—and by extension—employee privacy. Payactiv maintains the following certifications, which can be made available by request:
Payactiv sets itself further apart from other providers by avoiding potentially drastic compliance risks. Other providers recoup EWA funds by debiting an employee’s bank account using ACH debit—which can trigger overdrafts and NSF fees—and others force the employee to open a separate “for-benefit-of” or “FBO” bank account where the employee must deposit 100% of their wages as a pre-requisite to participate in an EWA program, even if they do not use it.
FBO accounts give the provider 100% control over both the account and the employee’s paycheck, and create unique compliance risks like wage assignments.20 In addition, the net amount displayed on the worker’s paystub does not match the amount deposited in the user’s personal bank account on payday. Employees must therefore discover any errors themselves, without the benefit of a statement. And payroll departments also have no record of the amount of any EWA transaction either. This can cause unnecessary confusion for the employer and employee, as well as for lenders or others who may need to rely on employee bank statements to verify income for other reasons.
By contrast, Payactiv’s EWA offering is a true consumer-friendly, non-recourse transaction. We are guided by what is best for the employee—the worker always comes first, and always has the right to receive their unpaid, earned wages directly from the employer.
Academic analyses of Payactiv’s EWA product have shown it provides benefits to employees for minimal cost, particularly when compared to credit-based alternatives. A 2018 paper from the Harvard Kennedy School Mossavar-Rahmani Center for Business and Government, which studied Payactiv, found that EWA programs like Payactiv’s “are more efficient than market alternatives and provide clear and compelling benefits to employees.”21
Summarizing the study, the Harvard Business Review wrote that Payactiv’s advantage is “straightforward,” since the low fee for Payactiv’s service is well below the typical $35 overdraft fee and the $30 most payday lenders charge for a two-week $200 loan. For companies offering Payactiv, turnover was found to be 19% lower among active users than among employees who enrolled but used the offering once or not at all, resulting in potential savings to employers by reducing turnover among their ranks.
Baker and Kumar, who led the Harvard study, believe that all pay “will one day be instantaneous.” “These fintech tools won’t solve America’s income disparity, but they can help people on the margins who are currently being exploited by the existing financial system,” Baker says. “And it’s in employers’ interests as well—a rare win-win.”
Our clients agree. Jaime Donnelly, Chief Financial Officer of Integrity Staffing Solutions, was interviewed by the Harvard Business Review in connection with the Payactiv study and article. Integrity offers recruiting and temporary staffing solutions to retailers across the US, and Donnelly stated that the company had seen “an uptick in attendance and a decrease in attrition” with Payactiv. She said that “Roughly 30% of our associates have signed up for the Payactiv app—we pay somewhere between 5,000 and 25,000 employees in a given week—and some $12 million in early wages have been accessed through the program.”
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The materials available in this document are for informational purposes only and not for the purpose of providing legal advice. You should contact your attorney to obtain advice with respect to any particular issue or problem.
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