Subject to successful ID verification.
We give you access to your direct deposits from employer and government payers on the day we receive them, which is typically up to 2 days earlier than your scheduled pay date.
1In order for you to be paid early, your payroll or benefits payment provider must submit the deposit early. Your payment provider may not submit the deposit early each payment period. Be sure to ask when they submit your deposit information to the bank for processing. Early deposit of funds begins upon the 2nd qualifying deposit. A qualifying deposit is defined as a direct deposit greater than $5.00 received from the same payer.
2Standard data rates from your wireless provider may apply.
3 Visa’s Zero Liability Policy does not apply to certain commercial card and anonymous prepaid card transactions or transactions not processed by Visa. Cardholders must use care in protecting their card and notify their issuing financial institution immediately of any unauthorized use. Contact your issuer for more detail.
Ask your employer how to apply for the Payactiv Visa Payroll Card.
Download the Payactiv app, create an account, and activate your card.
Use the Payactiv app to keep track of your earnings, saving and spending all in one place.
4The Central Bank of Kansas City does not administer, nor is it liable for earned wage access.
5To qualify, you must have one (1) successful direct deposit of $200 or more to the <program name> per pay period. If this qualification isn’t met, then a load fee of $1.99 will be charged.
The card you received from your HR manager can only be funded by your paycheck through your employer, while the card you apply for in the app can be funded by more sources. The perks, benefits, and functionality of the cards are the same.
You may check your card balance at any time by downloading the Payactiv mobile app, logging onto the Payactiv website, or by calling our customer service at (877) 937-6966.
If your payroll card says “Valued Cardholder” on it, that means that you have received the instant issue Payactiv Visa Payroll Card, with restricted load access, from your employer. To receive a personalized card with your name, please call our customer service at (877) 747-5862.
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24 hour support: 1 (877) 937-6966 | [email protected]
* The Payactiv Visa Prepaid Card and the Payactiv Visa Payroll Card are issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. You should consult your Cardholder Agreement and the Fee Schedule at payactiv.com/card411. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 1-877-747-5862, 24 hours a day, 7 days a week.
** Central Bank of Kansas City does not administer, nor is liable for earned wage access.
Payactiv holds earned wage access services (EWA) license number 2591928EWA with the Wisconsin Department of Financial Institutions.
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